AnkerWork FAQ's

What if the Image is Blurred on my PowerConf Webcam?
If the image is blurred on your PowerConf webcam, please try these steps: - Update the firmware to the latest version (steps: Device Switch on the left ...
Thu, 15 Dec, 2022 at 2:57 PM
What Should I Do If There is a Connection Issue with My AnkerWork B600?
If there is a connection issue with your AnkerWork B600, please try these steps:   1. Make sure the firmware is up to date. 2. Make sure the two USB c...
Thu, 15 Dec, 2022 at 2:44 PM
What Do I Do If My AnkerWork B600 Cannot Sync With the Volume Adjustment on My Mac/ Macbook?
Normally, volume adjustment on your Mac/Macbook will be synced with AnkerWork B600, if you encounter this issue, please try these steps:   1. Make sure...
Thu, 15 Dec, 2022 at 2:43 PM
What Should I Do If There is an Image Color Distortion Issue with My AnkerWork B600?
If the image color issue with your AnkerWork B600 does not meet the requirements, please try these steps to see if there are any improvements:   1. Make s...
Thu, 15 Dec, 2022 at 2:40 PM
How to Improve the Image Quality of AnkerWork B600 in a Backlit Environment?
The AnkerWork B600 does not have an HDR feature, so we do not suggest using this in a backlit situation as it is likely to cause an overexposed image qua...
Thu, 15 Dec, 2022 at 2:33 PM
Will AnkerWork B600's Picture Quality be Affected by Other Connected Devices or Third-party Software?
When AnkerWork B600 is connected to a third-party conferencing software, the quality of the video image may be affected.   For example, the maximum res...
Thu, 15 Dec, 2022 at 2:31 PM
How Do I Improve the Microphone's Vocal Pickup Ability on My AnkerWork B600?
Here are some tips for you to improve your AnkerWork B600's ability to pick up voices:   1. Keep within 3 m of AnkerWork B600 to ensure peak performan...
Thu, 15 Dec, 2022 at 2:30 PM
How Do I Set My AnkerWork B600 as the Default Audio or Video Device on My Computer?
To set your AnkerWork B600 as the default audio or video device on your computer, try the following steps:   A) Windows System • Audio:  Right-click ...
Thu, 15 Dec, 2022 at 2:29 PM