AnkerWork FAQ's

What if there is a Disconnecting Issue with My PowerConf Speakerphone?
If you have an issue with your PowerConf speakerphone disconnecting or being intermittent, please follow the appropriate steps for the type of connection...
Thu, 15 Dec, 2022 at 3:21 PM
How to Fix Speakerphone Noise Issues?
The PowerConf speakerphone can optimize the clarity and volume of the sound on your end. If you noticed noise comes out on your end, you can check if the...
Thu, 15 Dec, 2022 at 3:20 PM
What if the Volume Adjustment of PowerConf Speakerphone is Abnormal?
If the volume adjustment of the speakerphone is abnormal, for example, the audio output gets really quiet or goes to extra loud on its own, please try th...
Thu, 15 Dec, 2022 at 3:19 PM
Do Anker PowerConf Series Speakerphones Support Full-Duplex?
All Anker PowerConf speakerphones support full-duplex, which means the speakerphone can transmit the voice of both parties simultaneously. The speaker re...
Thu, 15 Dec, 2022 at 3:18 PM
What if You Cannot Pair the Speakerphone With Two Devices via Bluetooth at a Time?
Anker PowerConf series speakerphones (PowerConf, PowerConf+, PowerConf S3 and PowerConf S500) support Multipoint: It can pair with two devices at a time ...
Thu, 15 Dec, 2022 at 3:16 PM
What if the PowerConf Speakerphone Cannot be Detected?
If the Powerconf speakerphone cannot be detected by your phone or laptop when in pairing mode, please try these steps and see whether they help resolve t...
Thu, 15 Dec, 2022 at 3:14 PM
How to Fix Speakerphone No Sound Issue?
If you are still not hearing any sound even though your speakerphone is already connected to your device and selected as the input/output audio device, p...
Thu, 15 Dec, 2022 at 3:13 PM
How to Reset a PowerConf Speakerphone?
Regarding how to reset a PowerConf speakerphone, please see the chart below:   Product Name Reset PowerConf PowerConf+ PowerConf S3 1. pres...
Thu, 15 Dec, 2022 at 3:03 PM
How to Update the Firmware of a PowerConf Speakerphone?
In order to ensure the peak performance of a PowerConf speakerphone, it is highly recommended that you always keep the speakerphone on its latest firmware v...
Thu, 15 Dec, 2022 at 3:02 PM
What if the Firmware Upgrade Fails on My PowerConf Webcam?
From time to time, our product team will improve the AnkerWork software by releasing newer firmware versions, so it is highly recommended that our custom...
Thu, 15 Dec, 2022 at 3:02 PM